Support
How can I help?
Most answers are one click away. If yours is not, write to me. I read every message.
Quick fixes
| Problem | Fix |
|---|---|
| The pointer does not move | System Settings, Privacy & Security, Accessibility: switch Glasspad off and on. |
| The iPhone cannot find the Mac | Same Wi-Fi on both, and allow Local Network for Glasspad on the iPhone. |
| The phone cannot find the PC | Make the Wi-Fi a private network in Windows, and allow Glasspad through Windows Firewall. Windows troubleshooting. |
| Android blocks the install | Allow your browser to install unknown apps. Android troubleshooting. |
| Media shows no song | System Settings, Privacy & Security, Automation, Glasspad: switch on Spotify and Music. |
| The iPhone app stopped opening after a week | The Mac could not renew it in time. How renewal works. |
| Developer Mode is missing | Plug the iPhone in and run the install command once. |
When you write, include
Glasspad version
Settings, About, on the phone or the computer.
Your devices
Which computer and phone you use, and their system versions.
What happened
What you did, what you expected, and a screenshot if you can.
Found a security problem? Please do not open a public issue. Follow SECURITY.md to report it privately.